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New IU bookstore portal now live

Follett Discover — the digital portal for course material selection run by Follett Higher Education Group, which will soon be Indiana University’s new bookstore manager — is now active in One.IU.

This is the first step in a larger transition that will bring several bookstore enhancements for faculty, staff and students, including a streamlined course materials process; upgrades to the online IU store; and updates to physical retail locations on the IU Bloomington, IUPUI and regional campuses.

Here’s what the change means for faculty and staff who order course materials:

  • Barnes & Noble will continue to be IU’s bookstore provider through May 23, 2022.
  • If your class begins May 23 or earlier, submit your order via the Barnes & Noble Adoption Insights Portal.
  • If your class begins May 24 or later, submit your order via the Follett Discover portal. Find the portal by searching “Order Texbooks/Course Materials (Faculty)” inside One.IU.
    • Please note: If you’ve already placed an order for a late-summer or fall class through the Barnes & Noble portal, submit a new order through the Follett portal. However, you do not need to cancel any late-summer or fall orders submitted via Barnes & Noble.
    • Follett recommends faculty submit late-summer orders by May 20 and fall orders by June 3.

Additional information is available in an FAQ, which will be updated throughout the transition process. Follett will also offer training and support, both virtually and in person. Further details will be shared once those training opportunities are available.

IU’s partnership with Follett was announced in March, after university administrators followed a thorough review process that included a committee of key university stakeholders for review and selection.

“Follett’s innovative approach to campus retail, e-commerce capabilities and affordable course materials will help support a successful higher education experience for IU students,” said Valerie Gill, associate vice president for business partnerships at IU. “Our partnership with Follett will directly support student success.”

Follett has nearly 150 years of experience in the education industry, with more than 1,100 campus store partnerships across the U.S and Canada. During the 2020-21 academic year, Follett said students within its network saved more than $113 million through its text rental program and $127 million through its digital options.

The IU campus bookstore has been operated by Barnes & Noble since 2007. The transition does not affect IU Fort Wayne.

Bethany Nolan is a senior communications consultant in the Office of the Vice President for Communications and Marketing.