As summer begins, people everywhere are starting to travel. Whether you plan to journey across the state, the nation or the world, travel is bound to bring some uncertainties. However, there is one thing you can be certain of: No matter where you are in the world, as full-time employees or medical and optometry residents, these IU benefits will be there to support you if you need them.

Emergency travel assistance

Your IU-provided basic life insurance includes 24/7 access to Assist America. This program helps you prepare for trips and respond to emergencies while you are traveling more than 100 miles from home or internationally for up to 180 days.

Some of the services offered include:

• Pre-trip assistance, such as visa/passport requirements, currency exchange and embassy referrals.
• Medical emergency support.
• Legal referrals and bail.
• Help locating lost/stolen items.
• Emergency medical evacuation and repatriation.

There is no cost for enrollment or for many of the services provided; however, participants may be responsible for some expenses, such as for replacing lost or stolen items. Before traveling, be sure to review the Assist America Program Guide and download the Assist America app to learn about their full range of services, any associated costs or fees, and how to access help 24/7.

SupportLinc Employee Assistance Program

If you find yourself struggling with life’s challenges or demands, 24/7 confidential support is available through SupportLinc EAP from anywhere in the world. Call 888-881-LINC (5462) for in-the-moment support and referrals from a licensed clinician.

You can also visit SupportLinc.com for tips and resources to help you make the most of your trip, including:

• Hundreds of articles and tip sheets related to traveling.
• SupportLinc Savings Center membership for discounts on flights, hotels, car rentals and more (registration required).

SupportLinc services and resources are available at no cost to you and your household members. Learn about all of the mental health services available to IU employees at workplacementalhealth.iu.edu.

Health care while traveling

All IU-sponsored medical, dental and prescription plans offer comprehensive coverage, but the provider networks and procedures for receiving care internationally differ greatly.

Visit the IU Benefits travel coverage website to learn steps to take before traveling (such as requesting extra prescription refills), how to find and pay for care from anywhere in the world, and answers to frequently asked questions about using your IU insurance while traveling.

Eligibility and questions

The benefits and programs listed above are available to benefit eligible faculty and staff, and medical and optometry residents. For questions about these benefits, contact IU Human Resources at askhr@iu.edu or 812-856-1234.