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IU bookstores open under new operator

A new common area is open in the IU Bookstore at the Indiana Memorial Union on the IU Bloomington... A new common area is open in the IU Bookstore at the Indiana Memorial Union on the IU Bloomington campus. Photo by Chris Howell, Student AffairsIU bookstores have fully transitioned to being operated by Follett Higher Education Group, re-opening their doors May 31 on campuses across the state.

The campus bookstores were closed briefly in late May to allow for the transition from Barnes & Noble, which had operated the university’s bookstores since 2007.

“Customers will see the differences as they enter each bookstore, even as renovation and other work continues,” said Valerie Gill, associate vice president for business partnerships at IU. “Follett’s innovative approach to campus retail, e-commerce capabilities and affordable course materials are all part of why Indiana University chose this company as its new bookstore operator, and we are confident this partnership will directly support our faculty, staff and students.”

The transition brings several service enhancements, including a streamlined course materials process, upgrades to the online IU store and updates to physical retail locations on the IU Bloomington, IUPUI and regional campuses.

Follett’s course materials portal went live on One.IU in May. Faculty and others who order course materials should submit their order via the Follett Discover portal, which can also be found by searching “Order Textbooks/Course Materials (Faculty)” inside One.IU.

Late-summer class orders should already have been submitted, and Follett recommends fall orders should be submitted no later than today, June 3. If you have questions about course materials or need assistance, review an FAQ or contact Jason Lannerd at

Bethany Nolan is senior communications consultant in the Office of the Vice President for Communications and Marketing.