An Indiana University leader who helped transform the transfer process for students at IU and beyond has stepped down as director of the University Transfer Office, which was effective June 30.

In her five years in the position, Carolyn Gentle-Genitty has been a leading advocate for state policies like reverse transfer, reciprocity agreements with Kentucky and Ohio, credit for prior learning, degree articulation plans, and guaranteed admissions agreements.

Nationally, Gentle-Genitty influenced policy as a member of the Task Force on the Transfer and Award of Credit and as a consultant on the Joint Statement on the Transfer and Award of Credit. She is also frequently asked to serve as an expert presenter for the American Association of Collegiate Registrars and Admissions Officers.

At IU, Gentle-Genitty led more than 25 transfer initiatives, including implementing a centralized transfer system, staffing to update transfer credit equivalencies, assessment of feeder schools, credit decision-making and providing policy guidance documents for standard operating processes.

Stakeholders who work with Gentle-Genitty applaud her creativity and expertise.

“I’ve very much enjoyed working with Carolyn over the years,” said Dawn Clark, director of academic affairs and transfer with the Indiana Commission for Higher Education. “She always answers our questions and responds to our requests with lightning speed. We have no idea how she has done it all.”

Gentle-Genitty credits the IU community.

“I have a great team and fantastic campus colleagues with whom I partner,” she said.

A replacement director of the University Transfer Office will be named after the arrival of the new vice president for student success on Aug.  1. Gentle-Genitty, tenured faculty in the School of Social Work, remains at IU in her role as assistant vice president for university academic policy and liaison to the Indiana Commission for Higher Education.