IU is constantly evolving to create a place where students, staff and faculty can do their best work. Technology is a huge part of that equation.

Here are important tech updates to know about:

IU Exchange email migration

• To safeguard data, all IU email has migrated from Gmail to Microsoft Exchange.
• This means you no longer have access to the Gmail accounts associated with your IU email.
• You do still have access to Google-related apps like Google Drive, Google Photos and Google Jamboard.
• With students, faculty and staff on the same email platform, it will be easier to schedule meetings, update address books and prevent important emails from being marked as spam.
• Remind students about the change: Find more information on the Exchange email migration through IU Knowledge Base.

Extra email security

• IU has been adding an extra layer of security for logging into Exchange Online.
• This update may affect a small percentage of the IU population from accessing their email on mobile devices.
• If you receive a message on your mobile device saying, “Your email access has been blocked,” you may need to complete a profile reset.
• You can still access your email though other means such as through mail.iu.edu on a laptop, tablet or desktop computer.
• Find out how to reset your profile through a Knowledge Base page with more detail on this added layer of security.

Duo two-step authentication

• Duo is no longer able to call or text a number to access two-step authentication.
• Instead, you must authenticate logins via push notifications on the Duo mobile app or through a reusable specialty hardware token.
• These tokens are distributed for free by the Support Center. They are easy to lose, so please keep track of them. Learn more in this IT News article about the Duo change.

Friendly reminder: Beware of phishing

• Everyone at IU can be targets for phishing emails.
• These emails can come from a variety of sources, even other IU accounts that have been phished, and can try to steal a range of personal information, like your Social Security Number or credit card information.
• Protect yourself by verifying emails you receive and exercising caution when clicking on links.
• Check out phishing.iu.edu, UITS’ comprehensive and helpful guide to deal with phishing at Indiana University.

Any questions? Contact your IT Pro or your campus IT Support Center. You can also visit the UITS Getting started guide for staff and the UITS Getting started guide for faculty. Follow UITS on Instagram, Twitter and Facebook for more helpful info.