University’s HSA and FSA vendor is now WEX
By IU Human Resources
April 24, 2024
Nyhart Health & Benefits, IU’s benefits vendor for health savings accounts and flexible spending accounts, is rebranding to IU HSA/FSA, powered by WEX.
Employees enrolled in these accounts have already begun receiving emails from IU Human Resources and WEX detailing the transition. Participants will continue to have access to their funds without interruption during this process; however, be aware of these important changes to the plan administrator and online account access.
- The name WEX will replace Nyhart on websites, communications, forms and other plan materials.
- The customer service email has already been changed to IUSupport@wexinc.com. The customer service phone and fax numbers and mailing address will remain unchanged.
- Beginning May 1, 2024, participants must log in to the new WEX web portal to access their account(s). The existing Nyhart web portal will be shut down as of this date.
- Beginning May 1, 2024, the existing IU Nyhart HSA/FSA mobile app will be rebranded as IU HSA/FSA.
Instructions for logging in to the new web portal and rebranded mobile app will be sent to member emails in the coming weeks. For questions, contact WEX Customer Service at 800-284-8412 or IUSupport@wexinc.com.